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Admins can suppress deleted or deactivated user notifications in group chats and channels. Sidebar and folders enhancements - Windows, macOS. The Starred section has moved to the top on the sidebar, above all folders. The preview of unread Chats or Channels that appears when hovering over an unread badge on a collapsed folder or section will now include all or me mentions.
Support for adding users to a channel in bulk - Windows, macOS, Linux. Zoom Chat channel admins can add members to an existing channel in bulk by copy-and-pasting a list of email addresses. Separate emails are detected by a space, semicolon, comma, or new line.
This setting can be set for a time duration if desired. Users can search and dial a desk phone from the Zoom client. Calls from Zoom Phone to Zoom Contact Center route directly to one another for best call quality and will not incur charges as an outbound Zoom Phone call.
Note: Calls will continue to incur charges as an inbound Zoom Contact Center call. This can be useful for accounts with both products and route calls from a Zoom Phone auto receptionist or user to a Zoom Contact Center flow.
Agents can also transfer a contact center voice call to a Zoom Phone user by entering their extension number. If enabled by an admin, consumers will see the estimated wait time while waiting in the queue for a video engagement Waiting Room. The estimated wait time is based on several factors including the average handling time.
Enhancements to voice call recordings during call transfers - Windows, macOS. When a call is being recorded and the agent transfers the call to a Zoom Phone user or to an external number, the contact center voice call recording will stop.
Enhancements to chat feature in video engagements - Windows, macOS. There are several UI enhancements to the chat feature in video engagements to better match the web chat experience. Enhancement to video engagements - Windows, macOS.
When an additional consumer is in a video engagement and then they leave, the engagement will continue for the remaining agent and consumer. Test video and microphone - Windows, macOS. Consumers can test their video and microphone when joining a video engagement using a web browser. Enhancements to closed engagements tabs - Windows, macOS. When viewing the closed engagements tab, supervisors and agents can search for specific engagement or filter to a subset of engagements. Account owners and admins can no longer set a wrap-up time for chat and SMS engagements.
This is being changed to improve the experience for agents that handle several chat engagements at once and gives agents more time to set a disposition. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Zoom Plugin for Microsoft Outlook The Zoom Plugin for Outlook installs a button on the Microsoft Outlook tool bar to enable you to start or schedule a meeting with one-click.
Add Zoom as an Add-in for Outlook on the web. Zoom Extension for Browsers The Zoom Extension for Browsers allows you to start or schedule your Zoom meeting with a single click from your browser or within Google calendar.
Moreover, the app provides a safe driving mode that users may activate while in the car to stay in touch with their team. Likewise, you can schedule upcoming reunions and join online conferences as a guest. However, it is worth mentioning that the mobile solution imposes some limitations for the free group meetings. Latest updates. View more ». Secure and free downloads checked by UpdateStar.
Buy now Zoom Video Communications, Inc. Stay up-to-date with UpdateStar freeware. Latest News. Related searches. Most popular downloads. Never miss an update for Zoom again with UpdateStar.
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